IHT2

IHT 2.0

Powering Transformation. Advancing Veteran Health.

Arrow ARC and our team of partners deliver integrated, mission-focused solutions to help VHA achieve its aim of modern, efficient and Veteran-centered care.

Our Commitment

We don’t just provide services, we provide certainty. As a trusted partner with a long history of delivering on time, on budget and on mission, we help VHA integrate informatics and emerging AI tools to accelerate progress toward sustainable, data-driven health care for Veterans and their families.

Driving Results

  • Faster implementation of new care models informed by real-time data and analytics

  • Seamless coordination across systems through better information flow and interoperability

  • Operational efficiency with optimized resources

  • Enhanced experiences for Veterans and families supported by insights that make care more connected and responsive

Capabilities

We work shoulder-to-shoulder with VHA, combining data-driven insights with deep commercial and federal experience to help you reach your goals.

Health System Transformation and Innovation
Health System Transformation and Innovation
Health System Transformation and Innovation

– Program and Project Management

– Business Requirements Development

– Strategic Planning

– Program Evaluation

– Business Process Reengineering, Improvement and Management

– Change Management, Organizational Transformation and Assessments

– Quality Management

– Strategic Communications and Executive Support

– Artificial Intelligence

Implementation and Operations Support
Implementation and Operations Support
Implementation and Operations Support

– Studies and Analyses

– Data Governance

– Performance Measurement

– Training Development

– Training Delivery

– Policy Research and Development

– Policy Management

– Advertising Services

– Media Buying

– Public Relations Services / Outreach

– Conference, Events and Planning Services

– Health Care Related Promotional Materials

– Video/Film Production

– Graphic Design

Health Care Business Enabling Services
Health Care Business Enabling Services
Health Care Business Enabling Services

– Medical Supply Chain and Health Care Logistics Analysis

– Supply Chain Management

– Supply Chain Planning

– Inventory Management and Operation

– Supply Chain Optimization

– Financial Management Modernization

– Internal Financial Controls

– Financial Management and Operations

– Research and Development Administrative Support

– Human Resources Support

– Procurement Support to P/PM

– Information Privacy and Records Management

– Revenue Operations

– Value Based Health Care

Health Informatics
Health Informatics
Health Informatics

– Informatics Risk Analysis and Mitigation

– Solution Engineering and Issue Resolution

– Simulation Systems Testing

– Informatics Applied Analysis

– Systems Safety Analysis

– Human Centered Design and Human Systems Services

– Informatics Field Usability Support

– Informatics Operations and Review Improvement

– Informatics Instructional Systems Design

– Informatics Policy Analysis

– Informatics Patient Safety

– Clinical Practice Workflow Analysis

– Informatics Partnership Management

vInformatics Issue Management and Resolution

– Application Support

– Informatics Systems Use and Training

– Informatics Information Security

– Standards and Interoperability

– Informatics Change Control

– Informatics Change Management

– Informatics Issue Management and Resolution

– Clinical Decision Support

– Agile Development Methodology

– Terminology

About Our Team

Our team of specialized partners represents the full spectrum of health transformation expertise — from clinical operations and AI to change management and workforce development. This unique team structure means VHA benefits from a single, unified partner backed by the power of many.

We focus on efficiency, accountability and outcomes that matter so that every effort translates into measurable improvements for Veterans, families and communities.