News and Insights

Less Troubleshooting, More Treating: The Analytics Approach Improving Veterans’ Care

When clinicians spend time wrestling with technology, Veterans wait. Arrow's data and analytics team is changing that — one resolved issue at a time.

An Agile, Scaled Approach to Governing and Delivering Health IT Modernization

How an Agile, scaled operating model, grounded in mindset and reinforced by disciplined practices, supports governance, delivery and mission outcomes in complex federal Health IT modernization efforts, drawing on our work with the VA EHRM initiative.

Health IT Standardization Starts with Communication: Lessons from VA EHR Modernization

A healthy communications plan can drive understanding, foster buy-in, reduce resistance, and ensure enterprise changes are implemented effectively and sustainably.

White Paper: Recruitment for Federal Agencies: Meeting 21st Century Hiring Demands

Successful Partnerships Hinge on Honesty, Follow Through

DHS Focus on Customer Experience Builds Public Trust, Security