News and Insights

NEWS AND INSIGHTS

Read our latest articles, awards and other notable items.

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Arrow NEW Clinical Infomatics web
10.02.26

VA Taps Arrow ARC to Strengthen Clinical Informatics for Veterans

Arrow ARC has received a five-year blanket purchase agreement to provide clinical informatics services for the Veterans Health Administration’s Office of Clinical Informatics. The work covers Federal EHR sustainment and modernization, VistA/CPRS configuration, clinical decision support and informatics patient safety.

Arrow SAFe web
07.09.26

Solving EHR Issues Where They Start: Inside VHA’s EHR Issue Management Process

Every EHR issue starts with someone on the front line, a nurse, a scheduler or a clinician who hits a wall and needs it fixed. VA's Tiered Hub Process puts that fix in the hands of facility and VISN staff first, before escalating what they can't solve. Aptive's Spencer Esty and Artemis ARC's Jillian Gates share how the model is working for the people using it every day.