Supporting Veteran Well-being Through Clinical Social Work Staffing

Supporting Veteran Well-being Through Clinical Social Work Staffing

Posted on 04.18.25
Supporting Veteran Well being Through Clinical Social Work Staffing
ICSP social workers case study (800 x 800 px)

Solutions

Dedicated recruiting, credentialed professionals and mission-first service delivery

Arrow ARC provides a comprehensive approach to VAHCS’s clinical social work needs. The partnership is built on deep knowledge of VA operations, a streamlined staffing model and a shared commitment to Veteran care.

Targeted sourcing and credentialing of qualified clinical social workers

Our team worked closely with VAHCS to identify specific staffing requirements, including licensure, experience with Veteran populations and familiarity with VA systems. Our recruiters use a national network and proven screening methods to quickly source and credential clinical social workers who were ready to serve.

Rapid onboarding and regional deployment

Arrow ARC supported rapid onboarding by managing credentialing, background checks and compliance documentation, enabling social workers to begin providing care as soon as possible. Staff were deployed across VAHCS facilities based on local needs, from hospitals to community-based outpatient clinics.

Ongoing staffing support and performance oversight

To maintain staffing continuity and service quality, Arrow ARC provides ongoing support to both VAHCS and clinical professionals in the field. Our team monitors performance, addresses potential challenges and ensures all personnel meet VA’s standards for professionalism and patient care.

Results

Strengthening VAHCS capacity to deliver timely, Veteran-centered care

This five-year engagement enables Southern Arizona VAHCS to address critical staffing shortages and expand access to mental health and social services for Veterans across the region. Early outcomes of the initiative include:

  • Fast onboarding and field deployment of clinical staff
  • Reduced wait times for behavioral health services
  • Expanded availability of Veteran support in underserved areas
  • Greater continuity of care through long-term staffing partnerships

Through responsive staffing, clinical expertise and unwavering commitment to the Veteran mission, Arrow ARC is helping VAHCS deliver the care Veterans deserve, when and where they need it most.